Required Female Trainer For International Call Center

by Rahi Information Technology Pvt Ltd

Experience 0 to 1 Yrs

Posted on 18-Apr-2017

Location(s)
Mohali

Job Description


Required Female Trainer For International Outbound Process
Qualification : MA (English)
Key Skills : Good Communication skills
Salary : 10000
Key Responsibilities
Plans, conducts, coordinates and implements a comprehensive training program for staff.
Training components will be geared toward new hires, existing staff and individuals who seek
one-on-one assistance.
Prepares new representatives by conducting orientation to sales and service processes; developing
individual coaching plans; providing resources and assistance; scheduling orientation and
ongoing training.
Determines training needs by observing sales and service encounters; studying sales,
service and customer experience results reports; conferring with management.
Develops individual results by maintaining policy and procedure resources; providing coaching;
conducting training sessions; developing outcome improvement resources.
Improves training effectiveness by developing new approaches and techniques; making support
readily available; integrating support with routine job functions.
Walk in for interview between 10 am to 4 pm on Mon to Fri.
Regards,
Shaweta
Rahi Information Technology Pvt Ltd
C-71 Industrial Area Phase-6 Mohali
9041981133

 

Functional Area
ITES / BPO / KPO / Customer Service / Operations

Industry
BPO / Call Centre / ITES

Desired Candidate Profile

Candidate should be confident and well- versatile
  • » Qualification: Post Graduate or Equivalent
  • » Specialization: Others
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